How to make a purchase with us
Instruments are located either at our Spanish shop or direct with the luthier at their location.
Clients can visit either the Spanish shop or direct to the guitars location if it has a different location. However guitars can be sent safely by courier worldwide at cost. The cost of this is borne by the purchaser.
In the event of the guitar not meeting the clients expectations the guitar can be returned to the original location at half the cost of the courier, we would bear the other half. A refund can then be issued for the guitar excluding the outbound courier cost. If there is any damage to the instrument made whilst in your care and appraisal this will be excluded in the refund.
We take Card payments online with WorldPay* in GBP, and accept bank transfers in GBP, USD, AUD and EUR. Paypal* is also accepted. *please note a 2% fee is charged to cover the extra costs involved. Bank transfers are free.